Hyperion Planning – Version: 18.104.22.168.00 to 22.214.171.124.00
New Business Rules or changes to existing rules are not visible on Planning web until the Planning Web service is restarted
When the database server and web application server are in different time zones, the HBRCacheEvents will be deleted the moment entries
(new change events) are written to it. Planning also has a HBR engine that keeps polling HBRCacheEvents table for new events and delete old events to update the cache on the fly.
A Planning Web service restart will force the cache to be refreshed and thus the changes to be visible after this restart.
To solve this, you will need to either move one of the servers to be in same timezone as the other, or to anticipate the changes by scheduling restarts more frequently