Hyperion Financial Management – Version: 220.127.116.11.102 to 18.104.22.168.102 – Release: 11.1 to 11.1
Information in this document applies to any platform.
Smart View will not connect to the HFM Office Provider.
When you put the Smart View url into a web browser, you get a blank screen. On your webserver, if you type
If you get a blank screen then you are experiencing the below issue.
Installed PSU 102 for Hyperion Financial Management, on a patched 22.214.171.124.0 environment.
Certain configuration files are not replaced on install. This would only occur on a system that had previous patches installed prior to applying PSU 102.
PSU 102 was re-issued to correct this problem.
To resolve this you will need to run the EPM System Configurator and reconfigure the HFM Smart View Provider
- Launch the EPM Configurator on your HFM Web Server
- Uncheck the “Check All” Box
- Expand “Financial Management”
- Check “Configure Web Server”
- Click Next
- Uncheck everything BUT “Configure IIS to Enable Smart View Provider”
- Click Next 2 times, then you are finished.